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Human Resource ManagementCertificationNOSS Level 5

Certifyd Employee Relations Litigation Manager (CERLM)

The Certifyd Employee Relations Litigation Manager (CERLM) prepares HR and industrial relations staff to manage an Industrial Court case for the organisation: gathering evidence, preparing pleadings, handling mediation and following court procedure through to the award.

Or start with one core course. It counts toward the CERLM once you finish it.

Sample
Certifyd

This certifies that

Nur Aisyah binti Ahmad, CERLM

has completed the certification

Certifyd Employee Relations Litigation Manager (CERLM)

CFY-2026-000000

Sample certificate
Verified

Certifyd Employee Relations Litigation Manager (CERLM) is a Certifyd certification for Human Resource Management professionals in Malaysia, aligned to NOSS Level 5 competency units. You earn it by completing 1 core course, 2 days in total, live online, each assessed by an online test and a work document. It starts with a free 10-minute online Readiness Check.

Duration
2 days
Level
NOSS Level 5
Price
From RM 990.00

Why earn the CERLM?

When a dismissal or dispute reaches the Industrial Court, missing documents, late filings or weak witnesses can decide the outcome. Knowing the Industrial Relations Act 1967, the court rules and how to build the case lets you support your counsel and protect the organisation.

As a CERLM you can plan litigation, prepare the statement of case, reply, exhibits and witnesses, handle mediation and settlement, follow court proceedings, ensure award compliance and assess grounds for appeal.

What will you be able to do as a CERLM?

The Certifyd Employee Relations Litigation Manager (CERLM) prepares HR and industrial relations staff to manage an Industrial Court case for the organisation: gathering evidence, preparing pleadings, handling mediation and following court procedure through to the award.

The Certifyd Employee Relations Litigation Manager (CERLM) brings together 1 core courses, 2 days in total, aligned to NOSS Level 5 competency units. You can start with any core course, and each one counts the moment you pass its online test and work document. When every course is credited, you submit the certification assessment and earn the CERLM title.

  • Explain the Industrial Court's role and powers, the Industrial Relations Act 1967 and the court rules
  • Plan litigation objectives, administration and an action plan for a case
  • Prepare the statement of case or reply, exhibits and witnesses, and handle mediation and settlement
  • Follow court proceedings, ensure award compliance and assess grounds for appeal
  • Evaluate litigation performance and write a litigation management report

Who is the CERLM for?

  • Industrial relations managers and officers
  • HR managers who handle unfair dismissal claims
  • In-house legal and compliance staff in employment matters
  • Not sure you are ready? The free readiness check shows where you stand before you pay anything.

Which core courses lead to the CERLM?

Take them in any order, live online. Each one earns its own certificate and transcript.

What does the CERLM cover?

Each unit is a national competency standard.
An HR executive in a navy blazer and blue hijab reading printed policy guides and taking notes at a bright office desk
  • EER Litigation ManagementNational competency unit
  • Industrial Court Case Preparation & Litigation Management2 days: Prepare and manage the organisation's side of an Industrial Court case, from pleadings to award.

How do you earn the CERLM?

Free Readiness Check first, a verifiable certificate at the end.
  1. Check your readiness, freeTake Industrial Court Litigation Readiness Check online. It scores each area and names the core course to take first.
  2. Finish the core coursesTake 1 core course in any order, live online. Each one is credited the moment you pass its test and work document.
  3. Pass the certification assessmentSubmit your certification assessment online. An assessor reviews it and a verifier checks the result. If more evidence is needed, you can resubmit.
  4. Use your titleReceive your certificate with a QR code and use CERLM after your name. Anyone can verify it online.
  5. Go for the JPK microcredentialJoin the one-day in-person Portfolio Development Workshop to organise your evidence, then apply for Microcredential in EER Litigation Management through PPT.
  • The final assessment opens once every core course is credited and the certification is bought.

Which JPK microcredentials does the CERLM prepare you for?

Assessed separately through PPT against these units. Certifyd courses help you understand each unit and build the evidence.

Microcredential in EER Litigation Management

FB-073-5:2012-C06 · Level 5

Prepared by: Industrial Court Case Preparation & Litigation Management.

EMPLOYEE-EMPLOYER RELATIONS (EER) LITIGATION MANAGEMENT (FB-073-5:2012-C06)

  1. Work activity 1: Analyze EER litigation concepts and requirements

    Performance criteria

    • Malaysian legal systems, Industrial Court roles, power & composition, Industrial Relations Act 1967, Industrial Relations Regulations, Industrial Court Rules 1967 and adversarial proceeding analyzed.
    • Legal terms, maxim and interpretation examined.

    Related knowledge

    • Malaysian legal systems
    • Industrial Court roles, power and composition.
    • Industrial Relations Act 1967
    • Industrial Relations Regulations
    • Industrial Court Rules 1967
    • Adversarial proceeding
    • Legal terms and interpretation
  2. Work activity 2: Plan EER litigation activities.

    Performance criteria

    • EER litigation objectives determined, litigation case analyzed.
    • Litigation administrative requirements and litigation procedure examined.
    • Litigation activities list prepared and litigation action plan drafted up.

    Related knowledge

    • EER litigation objectives
    • Litigation case.
    • Litigation administrative requirements..
    • Litigation procedure.
    • Litigation activities list
    • Litigation action plan.
  3. Work activity 3: Perform litigation management

    Performance criteria

    • Nature of case determined, court notification complied,statement of case, case exhibits & custody prepared and witness identified.
    • Submission of statement in reply and submission of Rejoinder carried out.
    • Mediation in Chamber definition determined.
    • Mediator appointed.
    • Mediation Guideline and mediation process followed
    • Case Settlement agreement established.
    • Court proceeding participated, court proceeding procedure followed.
    • Case presentation, examination in chief, Cross examination and re-examination conducted.
    • Case summary provided.
    • Pertinent point highlight determined and case highlight emerged
    • Anticipated issues answered and selected evidence manipulated.
    • Precedence cases referred.
    • Strategic case writing techniques and legal principles applied.
    • Summing up presentation carried out.
    • Court award appreciated and award compliance ensured.
    • Appeal ground identified and case appeal proposal prepared.
    • Management approval for case appeal and company’s representative for case appeal appointed.

    Related knowledge

    • Carry out case preparation activities
    • Nature of the case
    • Court notification
    • Statement of case
    • Case exhibits & custody (documents & case items)
    • Witness
    • Submission of statement in reply.
    • Submission of Rejoinder
    • Mediation in Chamber definition
    • Mediator
    • Mediation Guideline
    • Mediation process
    • Participate in Industrial Court proceeding.
    • Court proceeding
    • Court Proceeding procedure
    • Case presentation.
    • Examination in chief
    • Cross Examination
    • Re-examination
    • Case summary
    • Carry out case summing up preparation and submission.
    • Pertinent point highlight.
    • Case highlight.
    • Anticipated issues.
    • Selected evidence.
    • Precedence cases.
    • Strategic case writing.
    • Legal principles.
    • Summing up presentation.
    • Carry out post litigation management.
    • Court Award appreciation.
    • Award compliance
    • Appeal ground.
    • Case Appeal proposal.
    • Management approval for case appeal.
    • Company’s representative for Appeal Case.
  4. Work activity 4: Evaluate litigation management performance

    Performance criteria

    • Performance management objectives, performance standard, performance Indicator determined.
    • Performance evaluation techniques applied.
    • Litigation management performance evaluated.
    • Performance gap identified and continuous improvement program developed.

    Related knowledge

    • Performance management objectives.
    • Performance standard
    • Performance Indicator
    • Performance evaluation techniques.
    • Performance gap.
    • Continuous improvement program.
  5. Work activity 5: Generate EER litigation management report.

    Performance criteria

    • Report structure, contents and format determined.
    • Reporting techniques and report writing techniques applied.

    Related knowledge

    • Report structure
    • Report contents
    • Report format
    • Reporting techniques.
    • Report writing techniques

Source: FB-073-5:2012 Employee-employer Relations Management. Assessed separately through PPT; Certifyd does not award the microcredential.

Where do you start?

Ten minutes, free, no sign-up.

Industrial Court Litigation Readiness Check is the free online Readiness Check for this certification. In about 10 minutes it scores each area of the job and names the core course that closes your biggest gap. No sign-up to see your result.

Start with the free readiness check, then one core course. You get a certificate for that course straight away, and it stays credited toward the CERLM whenever you continue.

How much does the CERLM cost?

Live classes by date, then the assessment.

Book each core course by date, then pay for the certification assessment that awards your title. No subscription, no hidden fees.

That is 1 core course and a final assessment, 2 days of training in total, ending in a title you keep.

  • Live class

    A MITE trainer on set dates, live online. The Certifyd Trainer programme runs in person.

    From RM 990.00

    Duration
    2 days
  • Assessment and certificate

    Your Certifyd certification assessment and certificate. Core courses are booked by date.

    RM 990.00

Same track, another title.
See the Human Resource Management track

Frequently asked questions.

Short answers to what people ask first.

How long does the CERLM take?

The 1 core course add up to 2 days of classes, live online. Each course ends with an online test and a work document.

Is the CERLM aligned to NOSS?

Yes. It is a Certifyd certification aligned to NOSS Level 5 competency units. The certificate is issued by Certifyd by MITE, not by a government body.

Can I take one core course first?

Yes. Each core course is sold on its own with its own certificate, and it counts toward the CERLM when you continue.

Where do the classes run?

Core courses run live online with a MITE trainer, so you can join from anywhere in Malaysia. The optional one-day Portfolio Development Workshop is in person.

How much does it cost?

The current live class prices are shown above. If a price is not published yet, it shows price on request.

Is the CERLM recognised by employers?

The CERLM is a Certifyd certification, aligned to NOSS Level 5 competency units. Each employer decides what it accepts, so the certificate makes checking easy: it names the units behind it, each course comes with a transcript, and any employer can verify it online in seconds.

How are you assessed?

Each core course ends with an online knowledge test (multiple choice) and a performance task: you produce a real work document. When every course is credited, you submit your certification assessment online, an assessor reviews it and a verifier checks the result. There is no oral test.

Can my employer pay for the CERLM?

Yes. When you enrol, choose My employer will sponsor me. We make a private link you send to HR, and they pay by invoice. Teams can ask for a quote on the For companies page.

When do I sit the assessments?

At the end of each core course, then the certification assessment once every course is credited. The live classes run on the dates you choose.

Does the CERLM lead to a JPK microcredential?

It prepares you for one. The JPK microcredential (Penyata Pencapaian) is assessed separately through PPT, recognition of prior achievement, against the same units. Your course certificates and transcripts become portfolio evidence, and the one-day in-person Portfolio Development Workshop helps you organise it. Certifyd does not award the microcredential.

Ready to become a CERLM?

Enrol in the full certification, or take the free readiness check and start with one course.

Or start with one core course. It counts toward the CERLM once you finish it.