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Certifyd
Corporate CommunicationCore CourseNOSS Level 5

Community Relations Management

Plan, cost and run community relations programmes that build lasting trust with the communities around you.

2 days

Choose a formatTraining a team? Get a quote

Pay per course in RM. No subscription.

A communications manager and a colleague reviewing a printed press release beside a stack of newspapers

Community Relations Management is a 2-day Corporate Communication core course in Malaysia that counts toward the Certifyd CSR Manager (CCSRM) certification. It runs live on scheduled dates, live online, and ends with an online test and a work document. It is aligned to the NOSS competency unit Corporate Social Responsibility Management.

Duration
2 days
Level
NOSS Level 5
Price
From RM 990.00

Why does this skill matter?

Manage how the organisation speaks to staff, media, government and the community, through planned corporate, media and CSR programmes.

CSR spending without policy, objectives or evaluation looks generous but builds little trust and is hard to justify to the board. Planned programmes with stakeholder input, cultural sensitivity and proper reports build a lasting reputation with the community.

What will you be able to do after this course?

Community Relations Management is one of the core courses for the Certifyd CSR Manager (CCSRM). It focuses on one part of the job, community relations management, and is aligned to the competency unit Corporate Social Responsibility Management. Finish it in a live class, pass the online test and the work document, and you receive a Certifyd certificate with a transcript of the units covered, credited toward the CCSRM.

  • Formulate community relations policies, procedures and guidelines
  • Plan community programmes with objectives, costing, budget and timeline
  • Run programmes with stakeholders, cultural considerations and publicity
  • Analyse participant feedback and evaluate programme performance
  • Prepare improvement plans and the community relations report

Who is this course for?

  • CSR, community and foundation managers
  • Corporate communication staff who run sponsorships and donations
  • Managers in companies that support local communities

Which format suits you?

Live with a MITE trainer, live online.
  • Choose live if you learn best by asking questions, want a fixed date in your calendar, or your employer prefers attendance records.
  • Both formats lead to the same certificate and the same credit toward the certification.

Live class

A MITE trainer on set dates, live online. The Certifyd Trainer programme runs in person.

Duration
2 days
Price
RM 990.00

Same Certifyd micro-credential and unit credit in either format.

Dates coming soon

What is available right now?

  • Live: dates on request. Ask us to schedule a class for your team.
A professional joining a live online class from a quiet home office with a headset and notebook

What does your transcript list?

Your course certificate comes with a transcript of these NOSS or NCS units and work activities. It is evidence you can use for a JPK microcredential through PPT.
  • Corporate Social Responsibility ManagementFB-051-5:2014-C05
    • Manage community relations

How does the course work?

Learn it, practise it, show it.
  1. Choose a class date and pay online in RM. Your seat is held while you pay.
  2. Learn with a MITE trainer on your date, live online.
  3. Complete the course by attending every live day.
  4. Receive your Certifyd certificate with a QR code. The course is credited toward Certifyd CSR Manager (CCSRM) at once.

What do you get?

Pay per course in RM. No subscription.
  • A Certifyd certificate for this course, with a unique code and QR
  • Credit toward Certifyd CSR Manager (CCSRM), so you never repeat this course
  • Teaching in English or Bahasa Malaysia
  • A MITE trainer who answers your questions on the day

Which certification does this course count toward?

Finish this course and it already counts. You never repeat it.

This course is one of the core courses for the Certifyd CSR Manager (CCSRM). Finish it and you are already part of the way to a post-nominal title.

  • Corporate Social Responsibility Management, mapped to the national competency unit.
  • Same Certifyd micro-credential and unit credit in either format.

How does the path to a certification work?

Start free. Pay one course at a time.

Can you train your whole team?

In-house classes or seats per course. Tell us the headcount, we send a quote.

We run this course as a private class for your team only, at your premises, at a MITE centre or live online, on dates that suit you. Smaller teams can take seats on a public class. Tell us your headcount and we reply with a quote.

Build the next skill in the same track.

Frequently asked questions.

Short answers to what people ask first.

How long is Community Relations Management?

It runs for 2 days as a live class, live online.

What is the difference between the live and online formats?

Every class has a MITE trainer and runs on set dates, live online. You finish with an online test and a work document, and your certificate lists the units and work activities covered.

What certificate do I get?

You receive a Certifyd certificate for this course with a unique code and QR, which anyone can verify online. A core course also counts toward its certification.

How much does it cost?

The current live class price is shown above. If a price is not published yet, it shows price on request.

Do I need experience before taking Community Relations Management?

It suits people who already do this work or are about to. If you are unsure, take the free readiness check for the certification first. It shows whether this course is the right place to start.

Is Community Relations Management HRD Corp claimable?

Not at the moment. Only courses HRD Corp has approved are claimable, and each approved course says so on its page. Your employer can still pay for it directly.

What if I cannot attend my live date?

Contact us before the class and we will tell you your options, such as moving to another date where seats are open.

Ready to start Community Relations Management?

Pick a live date. You leave with a certificate, a transcript of the units covered and credit toward Certifyd CSR Manager (CCSRM).

Choose a formatTraining a team? Get a quote

Pay per course in RM. No subscription.